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Frequently Asked Questions

Do you make custom made bags?

We specialize in custom bags; we can make bags to suit your design requirements from different materials, printing styles, size, and design elements such as pockets, snaps, grommets, etc. Please contact us with your ideas and we would be happy to help you bring them to life!

What is your minimum order?

As we strive to be an environmentally conscious company, we have set minimums to mitigate the amount of unrecyclable material waste created from small runs. For silkscreened, unlaminated products the minimum order is 1000; for laminated products and other specialty items, the minimums start at 3000. Please contact us for further information.

Do you stock bags?

As we specialize in custom design, we do not stock any products. We feel that every reusable bag should be as unique as your company, with your own brand.

How long will it take to get my order?

Most of our orders have a lead time of 8-10 weeks. If you have a special event and require the bags sooner, please contact us for options.

What is the lifetime of a Reusable Bag?

The reusable bags we manufacture have an average life span of 4-6 years depending on use.

Can I wash the Bags?

Yes, all bags are best to be washed when required by hand with soap and then hang to dry.

How do I get started?

Getting started is simple and easy! CONTACT US TODAY and we will guide you through the process.

You can call us directly at 1-800-335-8105 or email:  info@icegreen.ca

How do I send my artwork?

If you have artwork for us, simply email : info@icegreen.ca

Telephone: 1-800-335-8105